Chicago Car Service FAQ
Find direct answers about booking a private car, airport pickups, vehicle space and travel beyond Chicago. These questions cover our six vehicle classes, child seats, hourly journeys and corporate accounts, with links to the detailed service pages. For a trip question that needs a person, dispatch is available 24/7 at (855) 550-0567.

Booking and price
How do I book a private car in Chicago?
Choose your pickup, destination, date and vehicle to see your total before booking. Our Chicago car service also has dispatch available at (855) 550-0567 when you need help with the journey.
How much is a car from O'Hare to downtown?
An executive sedan from O'Hare to the Langham in River North starts from $220 in our recorded O'Hare to downtown fare. Your exact price is shown before you book.
Will I see the price before I book?
Yes, your trip price appears before you book, with your selected route and vehicle. For several stops or a scheduled time block, our hourly chauffeur service gives the trip a different format from a direct transfer.
Can I reach dispatch overnight?
Yes, dispatch is available 24/7 at (855) 550-0567. Our contact page also provides info@carservicechicago.com for written trip questions.
Can I book the outward and return journeys together?
Yes, a round trip can include both directions with their own pickup times and locations. For an airport connection, Chicago airport car service covers the arrival and the later departure without assuming the same flight details.
Airports
Which Chicago airports do you serve?
We serve O'Hare, Midway, Chicago Executive, DuPage, Gary/Chicago, Chicago Rockford and Waukegan. Our airport transportation overview helps you choose between the seven airports and their commercial or private-aviation arrivals.
Where do I meet my car at O'Hare?
Prearranged livery pickup is on the lower level in lane 2, at the door identified for your ride. The O'Hare pickup page explains the call to dispatch after baggage collection and the terminal-specific meeting details.
Where is the private-car pickup at Midway?
Midway places limousines in the lower-level center lane at Doors 1 and 2. Our Midway car service explains how to connect with the chauffeur once your bags are collected.
Do you track arriving flights?
Yes, complimentary flight tracking is part of our airport pickups. For O'Hare arrivals, the flight number helps our team follow the arriving service, while baggage collection and the meeting point still shape the pickup.
Can you collect passengers arriving by private jet?
Yes, we provide ground transportation for private-aviation arrivals at the regional airports we serve. The private jet car service page explains why the named FBO matters and why ramp access depends on that facility's permission.
Can I travel between O'Hare and Midway?
Yes, a private transfer can connect O'Hare and Midway in either direction. Our ORD and MDW transfer page separates the airport pickup from the road journey so your airline's check-in deadline receives proper allowance.
Vehicles and capacity
What vehicle classes can I choose?
Our six classes are executive sedan, luxury sedan, executive SUV, luxury SUV, Executive Sprinter and Jet Sprinter. The fleet guide compares passenger and bag capacities so the selection starts with your whole party.
How many passengers fit in an Executive Sprinter?
An Executive Sprinter accommodates up to 13 passengers and 13 bags, subject to the actual load. For chauffeured Sprinter travel, bag size, child seats and mobility equipment determine whether that class fits your party.
How many people can travel in a Jet Sprinter?
A Jet Sprinter accommodates up to 10 passengers and 10 bags, with fit depending on bag size and other equipment. Our group transportation service also offers multiple SUVs when separate vehicles suit the departure plan.
How much luggage fits in an SUV?
Executive and luxury SUVs each have a published capacity of six passengers and six bags. The SUV class descriptions explain the fit limits, including oversized luggage, child seats and mobility equipment.
Should two or three travelers choose a sedan?
An executive sedan is rated for two passengers and two bags; a luxury sedan is rated for three and three. Our luxury car service suits a party of three when its luggage and equipment fit the selected vehicle.
Am I booking a particular vehicle model?
You select a vehicle class, with example models described as or similar. The complete fleet page lists those examples and capacities without treating a photographed model as a guaranteed assignment.
Child seats
Can I request child seats?
Yes, infant, convertible and booster seats can be requested with your ride. Our car service with child seats explains the choices and the maximum of two seats, subject to vehicle eligibility.
How should I choose the right child-seat type?
The right type depends on your child's age, height and weight, plus the seat manufacturer's limits. The child-seat planning page covers that fit without replacing the vehicle and seat manuals.
Does a child seat count toward passenger capacity?
Yes, a child seat occupies a passenger seat, so children belong in the total passenger count. Our family and group transport guidance also accounts for the adults, luggage and mobility equipment traveling with them.
Can a family bring a stroller and suitcases?
A stroller and suitcases can travel when they fit safely within the selected vehicle's luggage space. Our vehicle capacity guide helps compare the load, and dispatch can discuss the stroller's folded size before you choose.
Hourly and events
What is the minimum for hourly chauffeur service?
Hourly chauffeur service has a three-hour minimum. The hourly car service page describes booked time blocks for meetings, dinners and several planned stops.
Can a chauffeur stay with a multi-stop day?
Yes, hourly service provides a chauffeur for your booked time block and planned stops. Our Chicago chauffeur service covers roadshows and days with a sequence of appointments rather than one direct drop-off.
Do you provide transportation for weddings?
Yes, we provide chauffeured sedans, SUVs and Sprinters for wedding journeys. Our wedding transportation separates the couple's movements, family departures and guest travel so each has a clear pickup plan.
Can a group book a ride to a game or concert?
Yes, a group can reserve chauffeured travel to games and concerts, with a planned return if requested. The group event service accounts for the venue's permitted loading locations rather than promising pickup at a stadium gate.
Long distance
Do you drive beyond Chicago and the suburbs?
Yes, longer trips connect Chicago with regional cities, airports and other destinations on request. Our long-distance car service covers direct travel with a professional chauffeur and a price for the specified journey.
Can a regional journey have planned stops?
Yes, planned stops can be discussed as part of the full long-distance journey. The regional route overview helps distinguish a direct intercity transfer from a day that also needs meetings or several destinations.
Can I book Chicago to Minneapolis by car?
Yes, Chicago to Minneapolis is one of our regional car-service routes. The Minneapolis route page explains the substantial driving day and the tradeoffs against flying, especially for groups and travelers avoiding airports.
Corporate
Are corporate accounts available?
Yes, corporate accounts offer invoicing and account management. Our corporate car service supports company travel without assuming a particular payment schedule or billing term.
Can one company organize travel for several arriving colleagues?
Yes, corporate group travel can cover colleagues arriving on several flights and heading to hotels or an offsite. Our group arrival service focuses on passenger assignments, flight details and separate departure waves when needed.
What professional safeguards support the service?
Our service uses vetted chauffeurs, pre-trip vehicle inspections, GPS trip monitoring and dispatch available 24/7. The executive car service page shows how that professional support fits airport runs and business appointments.
Can you serve Chicago business districts and suburban offices?
Yes, we connect Chicago business addresses with suburban offices and Northwest Indiana destinations. The suburban coverage hub groups North Shore, northwest, western and southern towns for airport and business travel.
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